FREQUENTLY ASKED QUESTIONS

DHA is the product that allows your skin to take on a beautiful golden hue. The DHA in That’so products is 100% natural! More precisely from sugar cane. If you want to know more about it, read our article here.

None of our products are tested on animals. Moreover, all our products are vegan, to offer you a tan in total harmony with nature. We have also developed a certified range: Nature Tan. These products are 100% formulated with the best certified VEGANOK ingredients: no ingredients used is from animal origin, in full respect of the environment.

Our products are designed with formulas that respect your skin and the environment. That’so products do not contain parabens, sulphates (SLES/SLS), silicones, products from the petrochemical industry or other potentially harmful ingredients.

Erythrulose is a controversial ingredient still used in some self-tanners. It is responsible for the orange tint and can leave spots on the skin. All That’so products are formulated WITHOUT erythrulose! No risk to be orange then!

Our self-tanners create a false tan, they do not protect your skin from the sun. It is therefore very important that you protect yourself before and during exposure to the sun.

Our self-tanners are formulated without any petrochemicals or products that are potentially dangerous to your health. There is no risk in using our products during pregnancy.

All our products are dermatologically tested and contain no allergenic products. You can use them without risk. If you want, you can do a test on a part of your body before applying the entire product.

That'so formulas have been formulated to dry quickly and to be transfer free. We recommend wearing loose fitting, dark clothing after the application.

That'so products are made in Italy then imported to Canada.

Depending on the result you want, you can use a product with a higher or lower DHA. The result can never be “failed”. It is best to start with a product with a medium percentage of DHA such as On The Go Dark(6%) or Glam Body Foam(6%) before moving on to products with more pigments such as On The Go Extra Dark(10%) which is the most intense of our products.

We recommend applying your self-tanner in the evening, after showering. This way your skin is clean and the pigments will have time to develop overnight. After applying your self-tanner, you should not get your skin wet within 4 hours. If you wish to apply make-up after applying your self-tanner, wait until the spray is completely dry.

That’so self-tanners are designed to be within everyone’s reach. They are very easy to use. It is very important to apply them on clean, exfoliated skin for best results. To apply a spray, it is recommended to spray in circular motions so that it is applied evenly on the face about 30 cm from the skin. Body products should be applied with a tanning mitt. We advise you to clean the nozzle to ensure that the spray is always evenly applied. You can add as many coats as you wish for more intense results.

That'so self tanning products can be rinsed off after 3 to 4 hours, but for a deeper tan we advise avoiding showering, swimming, and perspiring for 6 to 10 hours to allow your tan to develop fully on the skin.

Don't hesitate to contact us to know the closest point of sale to you. You can also order on our website or come directly to our warehouse.

We try to respond within 24 business hours, excluding weekends and local holidays.

Your order will be processed and shipped within one to two business days following its reception. The orders placed between Friday 2pm and Sunday will be processed on Monday. The delivery delay will start once the package will be dispatched and the tracking number will be sent.

Orders are not treated during the following days:

Christmas Eve (December 24th);
Christmas day (December 25th);
New Years Eve (December 31st);
New Years (January 1st);
St-Jean-Baptiste day (June 24th);
Labour day;
Canadian Thanksgiving;
Easter;
Easter Monday