Politique de remboursement
First of all, thank you for shopping at That’so Italy !
If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- You have the receipt or proof of purchase
- The product has not been opened or used
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By email: info(@)thatsoitaly.com
- Send the product with the receipt or proof of purchase, to:
9238 Boulevard Viau
H1R 2V8 Montréal, QC
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from That’so Italy.
If you have received a damaged product, please contact us in 30 days period after the date of purchase. After this period, we will not be able to offer a replacement or refund for a damaged product.
Items on sale can be refunded.